Medical Certificates & Documents

Medical Certificates & Records

Accurate diagnoses and personalized care designed specifically for your child.

Requesting Documents as an Outpatient

Medical Records Window (Administration)

Register your request for the relevant medical department.

Doctor’s Office

Consult with the doctor (if medical assessment is required).

Medical Records Window

Pay the issuance fee and receive your requested documents.

Requesting Documents upon Discharge

Essential Steps for a Smooth Discharge Process

During Hospitalization

Please request your necessary documents from the administration desk during your stay or while processing your discharge.

Discharge Payment

Pay the document issuance fees along with your hospital bill and receive your paperwork.

Guidelines & Required Documents

• 1 When a family member (direct ascendant/descendant) requests medical records or certificates, they must provide: a copy of the patient’s ID, the requester’s ID, a consent form personally signed by the patient, and a Family Relations Certificate. For third-party representatives, a Power of Attorney is also required. (Note: For patients under 14 years of age, a legal guardian must act on their behalf. Please provide the legal guardian’s ID and a Family Relations Certificate).
• 2 All IDs (or copies) must include a clear, recognizable photo.
• 3 The Family Relations Certificate must clearly state the exact relationship to the patient.
• 4 Signatures on the consent and proxy forms must be handwritten (stamps, seals, or thumbprints are not accepted).
• 5 The consent form must specifically state the exact scope of the records being requested (e.g., dates, specific types of documents).
• 6 If issuing a certificate requires a doctor’s medical judgment, you must register with the respective department and consult the doctor. A separate consultation fee may apply in this case. (If no additional medical consultation is needed, no extra consultation fee will be charged).
• 7 Quick Reference Guide for Required Documents: You must bring valid identification. Below are the specific requirements based on who is requesting the documents. (Note: Military service medical certificates require three passport-sized photos per copy).

Patient Requests Valid photo ID (Resident Registration Card, Passport, or Driver’s License)

• Patients aged 14 to 16: Student ID (If not a student, please provide a legal guardian’s ID and a Family Relations Certificate or Resident Registration Extract).

Family/Relatives (Spouse, direct ascendants/descendants, or spouse’s direct ascendants) Patient’s ID Requester’s ID Consent Form (For patients aged 13 and older, this must be handwritten and signed by the patient) Proof of Relationship (Family Relations Certificate or Resident Registration Extract)

• Patients under 14: Legal guardian’s ID and Proof of Legal Representation (Family Relations Certificate or Resident Registration Extract).

Third-Party Representatives (Siblings, daughters/sons-in-law, insurance companies, etc.) Patient’s ID Requester’s ID Power of Attorney (For patients aged 13 and older, this must be handwritten and signed by the patient) Consent Form (Handwritten and signed by the patient)

• Patients under 14: Legal guardian’s ID, Proof of Legal Representation (Family Relations Certificate or Resident Registration Extract), Power of Attorney (signed by the guardian), and Consent Form (signed by the guardian).

Download Consent Form | Download Power of Attorney Form